For general inquiries and technical product support, please give us a call at 1-800-854-8446 or fill out the form. A member of our Customer Service team will contact you promptly.

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Customer Service

Our Customer Service Representatives are available to answer your questions regarding any of our products or program options. One simple call can:

Facilitate program/account set-up

Place an order

Order inquiry

Check delivery status

Set up specimen collection site locations

Check results status

Germaine Laboratories, Inc. is dedicated to ensuring that all products and services are of the highest quality and that all customers needs are taken care of correctly the first time, every time. The Customer Service Department can be reached by e-mail at, or by calling: 1-800-854-8446.