Terms & Conditions



Legal Notice

The information contained on this website is the property of Germaine® Laboratories, Inc. and protected by copyright and other intellectual property laws. Information received through the Germaine® Laboratories, Inc. website may be used for your personal, internal, or non-commercial use only. No information, materials, images or data contained herein may otherwise be used, reproduced or distributed by any User, except with the prior written consent of Germaine® Laboratories, Inc.

This website contains links to other websites for convenience to the user. Germaine® Laboratories, Inc. does not give approval to the contents of linked websites and is not responsible for any liability of damages or injury resulting from the use of such contents.

Germaine® Laboratories, Inc. makes every effort to insure the accuracy of the information at this website. The information is supplied "as is" and "as available" for any user. However, we make no warranty, either expressed or implied, as to the accuracy or completeness of any such information. Germaine Laboratories, Inc. does not make any warranties as to any results that may be obtained by use of the content, that any errors or defects will be corrected, or that the site is free of viruses or other harmful components. Use of this website is solely at your own risk. In no event will Germaine® Laboratories, Inc. be liable to any party for any direct, indirect, or other consequential damages even if we are expressly advised of the possibility of such damages.

Return Policy

Germaine® Laboratories, Inc. Damaged Goods Policy is as follows:

Products damaged in transit or damaged by packing errors must be filed with Customer Service within 10 days of receipt of damaged goods. All product returns must be authorized by Germaine Laboratories, Inc. prior to return. Germaine Laboratories, Inc. will replace all damaged goods at no charge providing the above policy has been followed.

Germaine® Laboratories, Inc. Vendor Error Policy is as follows:

Products received in error must be reported to Customer Service within 10 days of receipt of goods. All product returns must be authorized by Germaine Laboratories, Inc. prior to return. Germaine Laboratories, Inc. will correct all vendor errors to the satisfaction of the client providing the above policy has been followed.

Germaine® Laboratories, Inc. Proof of Delivery Policy is as follows:

Requests for Proof of Delivery must be made within 60 days. Contact the Customer Service Department with this request.

Germaine® Laboratories, Inc. Product Return Policy is as follows:

All product returns must be authorized by Germaine Laboratories, Inc. prior to return. Products not returnable include expired or short dated products, opened products, and products improperly handled or stored.



Contact Us


If you have questions about our products or need technical support, please reach out to us by calling (800) 854-8446 or filling out the form.

  • This field is for validation purposes and should be left unchanged.